Validus-IVC Ltd (“Validus”) was established in May 2007 to provide claims management and analysis services to the UK motor insurance industry. Since then the business has evolved significantly, with our verify™ software technology now providing the cloud-based platform through which a sizeable volume of third party motor repair and hire claims are settled annually, both in the UK and overseas.
By using us as their preferred solution our customers have options. They can choose to manage their claims internally or to outsource the process as part of our Managed Service, either way our flexible solution helps to streamline the claims process and deliver a high degree of outcome consistency. The rules-based workflow management and data analytics capability incorporated within verify™ provides all users with the visibility they need to formulate and support their claims management strategies.
For those customers whose preference it is to use our services on a SaaS basis, seamlessly combining verify™ data with their own is a crucially important requirement. Our platform has been designed with this in mind and we have ensured that A2A data integration is really a very simple process. For those who use Guidewire ClaimCentre we are a recognised Guidewire Accelerator, which significantly strengthens our ability to deliver end-to-end process efficiency, enabling our mutual customers to gain advantage from quicker, simpler and less operationally disruptive implementation programmes, along with significantly more effective cost/benefit ratios.
As a management tool, verify™ is intuitive and simple to use – all our technology is built in-house and it is designed conceptually by experienced claims specialists for the use of claims handling teams. By collaborating closely with our customers at all levels throughout the design and build process, we have ensured that our software products continue to evolve in line with their changing business requirements, such that their core functionality enhances the operational effectiveness of those people who use them on a daily basis.
When our business was founded we set a simple philosophy as a recipe for success; ‘to provide all our customers with a first-class service by being the best at what we do’. The fact that we have received numerous awards in recognition of our contribution to the motor claims industry is something we are very proud of, however our commitment to maintain and improve upon the highest standards of customer fulfilment remains the prime focus. This is why many of our customers have chosen to remain as customers over several years and this we consider by far to be the best recognition of its achievements that any company can have.
We do hope that you enjoy visiting our website and that it provides you with the information you require. If there is anything else you would like to know please feel free to get in touch, we would be very pleased to hear from you.